Platform Use Cases

Customer Order Management
Using any device, allow your customers to place orders/requests or book appointments & pay. Fulfil requests within stipulated time.

Sales Automation
Manage your entire sales lifecycle from Leads, Opportunities, Quote, Contract, Billing to Closure.

Field Service Management
Connect your entire workforce to deliver intelligent onsite service, and transform the customer experience in the field.

Customer Service Automation
Allow your customers to request support from any channel such as messaging, voice, social etc. Leverage Bots to assist customers 24/7 & analyse sentiment of customers.

Customer Engagement & Retention
Engage your customers, across all digital channels, using personalised & targeted campaigns powered by AI.

Employee Self-Service
Allow your employees to request for travel, procurement, expense claim, leave or ask a question to HR Bot. Leverage Bots to analyse video resumes.

Partners & Distributors Engagement
Allow your suppliers & partners to participate in your journeys. Generate Purchase Orders & use bots to auto-process vendor invoices.

Operational Excellence
Digitize all your supporting processes to allow you to better serve your customers. Use bots to auto-generate service reports & invoices.

Business Expense Management
Allow your employees to seek approval for travel & other expenses. Leverage Bots to auto-process expense claim receipts.