Track customer equipment with complete lifecycle management, warranty tracking, and automated maintenance scheduling.
RoundInfinity's Customer Assets & Warranty Management provides visibility into all equipment installed at customer sites — tracking installation dates, serial numbers, maintenance history, warranty status, and service contracts. Know exactly what equipment each customer has, when it was installed, when warranties expire, and what service is due.
Schedule preventive maintenance automatically, track service history, manage warranty claims, ensure AMC compliance, and maximize equipment uptime. Customers can view their installed equipment and service history through a self-service portal.
Asset Registry
Centralized database of all customer equipment with specifications, serial numbers, installation dates, locations, and current status.
Warranty Tracking
Monitor warranty status and expiration dates for all installed equipment with automatic alerts when warranties are expiring.
Preventive Maintenance Scheduling
Schedule preventive maintenance automatically based on time intervals, usage, or manufacturer recommendations to maximize uptime.
Service History
Complete history of all service activities performed on each asset including repairs, maintenance, parts replaced, and technician notes.
Installation Tracking
Record installation details including date, location, configuration, commissioned by, and acceptance signatures for audit trails.
AMC Management
Manage annual maintenance contracts and service entitlements with automatic scheduling and renewal reminders.
Recall Management
Track and manage product recalls and required service campaigns. Identify affected assets and schedule remediation visits.
Asset Performance Analytics
Monitor equipment performance metrics, failure patterns, and maintenance costs to optimize service strategies.
Customer Equipment Portal
Self-service portal where customers can view their installed equipment, warranty status, service history, and request service.