Proactively Engage With Your Customers & Build Customer Loyalty

Engage your customers, employees & partners across all digital channels, with timely and targeted messages & offers using smart segmentation & machine learning. Keep the customer notified & aware about the service status by automatically sending notifications at each process step of the case.

Campaign Manager

Using Round Infinity intuitive Campaign Manager, a content designer & dynamic consumer segmentation capabilities, send targeted & personalised messages through multiple channels. Send promotional messages with attachments, reminders, company updates, product discount intimations or offers.

Rich Messages

As part of getting your campaign ready, create rich messages with images and deep-links, and preview them simultaneously. Save message for future re-use.

Segmentation Using Saved Search Queries

Segment users using by using saved search queries in Custom Applications. For e.g., get all users who have not made payment, or get all users who bought more than 5,000 in current month, etc.

Smart Segmentation Using AI

Using AI based smart segmentation, understand consumer behaviour and preferences to transform to data driven marketing that can help you unlock growth from unexpected places.

Embedded Links

Using embedded links in SMS, Email & Web notifications, allow customers to have ongoing real-time chat conversations with your agents in response to your campaign message.

Consolidated Messages View

Allow customers to view of all messages received through campaigns in one place, sorted by time.

Omni channel Engagement

Communicate consistently across different media (SMS, Email, Facebook, Twitter, etc.) with integrated messaging and cross channel orchestration.

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