Proactively Engage With Your Customers & Employees, Seek Feedback & Build Loyalty

Engage your customers, employees & partners across digital channels, with timely and targeted messages & offers using smart segmentation & machine learning. Using Round Infinity automated phone calling services , reach a large set of audience in one go.

Campaign Manager

Campaign Designer

Using Round Infinity intuitive campaign designer & dynamic segmentation capabilities, send targeted & personalised messages through multiple channels. Send reminders, important updates, promotional messages with attachments, product discount intimations or offers.

Rich Messages

As part of getting your campaign ready, create rich messages with images and deep-links, and preview them simultaneously.

Contextual User Segmentation

Segment target users for your campaigns using search queries in Integrated CRM and Custom Apps. For e.g., get all users who have not made payment, or get all users who bought more than 5,000 in current month, etc.

Embedded Links For Ongoing Conversations

Using embedded links in SMS, Email & Web notifications, allow customers to have ongoing real-time chat conversations with your agents in response to your campaign message.

Omnichannel Engagement

Communicate consistently across different media (SMS, Email, Outbound Call) with integrated messaging and cross channel orchestration.

Outbound Dialer & Voice Bots

Call Bursts

Get in touch with millions of customers simultaneously through automated SMS and voice call bursts. Qualify more leads using automated voice messages & response gathering.

Outbound Campaigns

Deploy automated outbound calling to make product announcements, promotional offers, follow ups, reminders and status updates for customers.

Instant Customer Feedback

Outbound call center services are the fastest and the most cost effective way to reach out to your customers. Use automated outbound call to get instant customer feedback with every outgoing call (Eg: Did you like X? Press 1 for Yes and 2 for No) at zero cost to them.

Personalized Automated Voice Interactions

With every outgoing call, Round Infinity's automated calling system can create a personalised user experience with human like voice quality of the message, voice modulation capabilities to emote feelings of sympathy and regional IVR.

Increased Productivity

Boost agent productivity by automating tasks such as daily follow-ups, announcements & reminders. Your agents can now spend more time nurturing quality leads.

Campaign Analytics

Know how your voice campaign fared, the number of response you got and other related data. Use these insights and startegize better.