Using Round Infinity intuitive campaign designer & dynamic segmentation capabilities, send targeted & personalised messages through multiple channels. Send reminders, important updates, promotional messages with attachments, product discount intimations or offers.
As part of getting your campaign ready, create rich messages with images and deep-links, and preview them simultaneously.
Segment target users for your campaigns using search queries in Integrated CRM and Custom Apps. For e.g., get all users who have not made payment, or get all users who bought more than 5,000 in current month, etc.
Using embedded links in SMS, Email & Web notifications, allow customers to have ongoing real-time chat conversations with your agents in response to your campaign message.
Communicate consistently across different media (SMS, Email, Outbound Call) with integrated messaging and cross channel orchestration.
Get in touch with millions of customers simultaneously through automated SMS and voice call bursts. Qualify more leads using automated voice messages & response gathering.
Deploy automated outbound calling to make product announcements, promotional offers, follow ups, reminders and status updates for customers.
Outbound call center services are the fastest and the most cost effective way to reach out to your customers. Use automated outbound call to get instant customer feedback with every outgoing call (Eg: Did you like X? Press 1 for Yes and 2 for No) at zero cost to them.
With every outgoing call, Round Infinity's automated calling system can create a personalised user experience with human like voice quality of the message, voice modulation capabilities to emote feelings of sympathy and regional IVR.
Boost agent productivity by automating tasks such as daily follow-ups, announcements & reminders. Your agents can now spend more time nurturing quality leads.
Know how your voice campaign fared, the number of response you got and other related data. Use these insights and startegize better.