Allow citizens to initiate requests, place orders or book appointments using mobile.
Configure multi-step workflows to complete all steps required for delivering the requested service.
Allow citizens to attend appointments over video or in person & submit documents.
Instantly setup a 24/7 automated call center and auto-respond & auto-transcribe citizens calls.
Provide a mobile self-service portal for citizens to raise requests, check status, access reports, sign docs, make payments.
Auto-assign citizens home visits to field staff & facilitate data collection in offline mode.
Use answer bots & omnichannel inbox to support users 24/7 over phone, WhatsApp, live chat, email.
Easily generate service reports, invoices, receipts, etc. & securely share with citizens.
Track field staff in real-time & allow them to easily capture voice notes after each citizen's visit.
Get a 360 view of citizen's activity, calls, visits, history, payment details, etc.
Use outbound voice bots & contextual campaigns to stay connected with citizens.
Automatically send important reminders to citizens such as due dates, payments, etc.
Use eSignatures to request signatures on documents from citizens, employees & vendors.
Easily generate payment links & auto-send invoices to collect payments from citizens.
Empower your employees by digitalizing internal workflows like expense claims, leave, etc.
Simplify the recruitment of government staff by using end-to-end HR workflows.
Optimize your citizens care by integrating with all your major ERP & external systems.
Automatically capture leads from all channels & distribute / close using customised workflows.
Quickly build a knowledge center for citizens & employees to get queries answered on their own.
Automate the entire procurement process from requisition, to supplier portal to payment.
Leverage out-of-box analytics or create no-code custom reports to track SLA & performance.