Deliver a seamless & superior experience to your retail customers. Digitalize and self-service enable any retail process or use case without developers, in a fraction of the time.
Allow customers to place orders using online store or checkout at PoS terminals.
Configure a multi-step workflow to fulfill online orders using a centralized inventory system
Assist users to complete orders using live video directly from the online store
Instantly setup a 24/7 automated call center and auto-respond & auto-transcribe customer calls
Provide a self-service portal to your customers to return goods, check status, order history, etc.
Auto-assign home delivery to feet-on-street staff & facilitate delivery of goods to customers
Use answer bots & omnichannel inbox to support users 24/7 over phone, WhatsApp, live chat, email
Easily generate price quotes, invoices, contracts, etc. & securely share with customers
Track field staff in real-time & allow them to easily close tasks after each customer delivery
Get a 360 view of customers activity, calls, orders, shipments, payments, etc.
Use outbound voice bots & contextual campaigns to generate new leads for products you sell
Auto send alerts to customers such as order status, returns payments, cross-sell, etc.
Use eSignatures to request signatures on documents from vendors, suppliers, etc.
Easily collect payments for online sales or generate & send payment links to customers
Empower your employees by digitalizing internal workflows like expense claims, leave, etc.
Simplify the recruitment of company staff by using end-to-end HR workflows
Optimize your customer experience by integrating with all your major ERP & external systems
Automatically capture leads from all channels & distribute / close using customised workflows
Quickly build a knowledge center for customers & employees to get queries answered on their own
Automate the entire procurement process from requisition, to supplier portal to payment
Leverage out-of-box analytics or create no-code custom reports to track SLA & performance
