One Integrated And Customizable CRM To Help You Work Smarter And Grow Faster










Business Benefits





60%


Reduction in customer care & operational costs

25%


Increase in sales, revenue & customer loyalty

40%


Increase in CSAT & self-service usage

2x


Increase in employees & partners productivity















Product Capabilities







Commerce


Quickly launch your online business, build direct relationships with customers, retailers, wholesalers & drive growth.



D2C Commerce .  B2B Commerce .  PoS Commerce .  Appointments .  Payments Collection .  Procure To Pay . 



No-Code Custom Apps


Boost efficiency & enable self-service by digitalizing & workflow enabling any customer journey or internal process.



Apps Builder .  Worflows Builder .  Custom Reports .  External Systems Integration . 





Contact Center


Instantly setup an automated contact center, route calls, automatically answer calls 24/7 & track customer satisfaction.



Automatic Call Distributor .  Inbound Voice Bots & IVR .  Call Recordings & Speech Analytics .  Agent Skills .  Customer 360 . 



Omnichannel Service


Auto-respond 24/7 to messages across channels, get 360 view of users, route tickets across departments, & reduce service costs.



Email Automation .  Twitter Automation .  WhatsApp Automation .  Video Chat .  Live Chat & Ticketing .  Omnichannel Agent InBox .  Knowledge Base .  Cross Channel Analytics . 





Marketing


Proactively engage with customers & increase conversion using contextual marketing & outbound voice bots.



Outbound Voice Bots .  Messaging Campaigns .  Surveys . 



Sales


Customize your sales workflows, simplify core sales processes, break silos, increase leads & empower field service staff.



Lead To Cash .  Configure Price Quote .  Documents Generation .  Field Service .  Travel Expenses .  E-Sign Documents .  Sales Quotas . 







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