Automation through digital labor will shape the future of customer service. Compelling customer experience has evolved from a nice-to-have to a necessity in most industries. Winners use standout experiences to attract and retain business while reducing servicing costs and complaints. The rewards can be substantial, but execution is complex, requiring a complete reinvention of customer journeys and supporting processes. You will need a software platform that will help you with your transformation efforts.
Round Infinity is an end-to-end customer service automation software that makes personalized, efficient and effortless customer service a reality for companies. More than 1,500+ companies across different industries rely on Round Infinity to allow their customers to seamlessly communicate across any channel at any time, automate and streamline processes, easily unify customer data from internal systems & obtain unprecedented insight into a customer's past experiences and current sentiment.
Round Infinity's conversational AI-powered messaging & voice bots backed by Round Infinity's custom applications architecture & integrated CRM allows companies to serve customers 24/7, proactively engage with customers & drastically reduce costs.