Round Infinity is an AI-powered Customer Service Software, used by over 1500+ companies, that helps organizations to service, engage and delight customers across all touch-points with a single unified platform. It leverages cognitive technologies & automation to help companies improve their customer service & reduce costs.
Modern consumers or Generation Z have set the bar high for seamless, personalized, and immediate experiences. Your business needs to respond quickly & correctly. The customer service journey no more starts or ends with a single customer support ticket. The next-generation of customer service software is all about making it easy for your customers to interact with you 24/7 from any channel, proactively engaging with your customers and eliminating routine customer service work using automation & context.
Round Infinity is an AI-powered Customer Service Software, used by over 1500+ companies, which allows companies to connect with their customers in a whole new way. We are a disruptive technology company, pioneering innovation in cognitive technologies & automation to help companies improve their customer service & reduce costs. It is the first of its kind enterprise-grade customer service software which drastically increases quality and speed of customer service, drives up productivity, enables profitable growth, reduces risk and rapidly reduces operational costs. It allows your customers to interact with you 24/7 from any channel. It gives you a complete picture of your customer, using any data - from anywhere. It gives you the agility to innovate and the power to automate & scale. Above all, it gives you the freedom to build the best customer experiences - exactly the way your business demands.