More than 1,500+ companies rely on Round Infinity customer service software to build customer experiences exactly the way their business demands.
Increase In Customer Satisfaction
Reduction In Customer Service Costs
Increase In Employees Productivity
Increase In Customer Retention
Round Infinity Eliminates Friction From Customer Service
It resolves all common frustrations experienced by your customers
Why can't I do this myself? | Why are you not available 24/7? | Why did I even have to ask? | Why can't I just speak to Alexa to raise requests? | Why does this take so long? | Why don't you already know who I am? | Why do I have to repeat myself ? | Why is the answer different each time? | Where do I even stand in the process?
Your new customer is always-on and increasingly impatient. They want the immediate gratification of their needs being met quickly and effortlessly. The customer service journey no more starts or ends with a single customer support ticket. Customers want to connect with you when they want, in the way they want. They now move from channel to channel & they expect their journey to continue without interruption.
The next-generation of customer service software is all about making it easy for your customers to interact with you 24/7 from any channel, proactively engaging with your customers and eliminating routine customer service work using automation & context.
Round Infinity is a conversational AI powered fully customizable end-to-end customer service software, used by over 1500+ companies, that helps organizations to service, engage and delight customers 24/7 across all touch-points with a single unified platform. We are pioneering innovation in cognitive technologies & automation to help companies improve their customer service & reduce costs. It is the first of its kind enterprise-grade customer service software which drastically increases quality and speed of customer service, drives up productivity, enables profitable growth, reduces risk and rapidly reduces operational costs.
Provide Your Customers With A 24/7 Always-On Personalized Customer Care