Unlock actionable insights with real-time custom dashboards and performance reports.
RoundInfinity’s Analytics & Reporting module enables teams to track performance, monitor KPIs, and make data-driven decisions with ease. From operational metrics and SLA dashboards to customer trends and workflow health, every part of your system is measurable and visualized through powerful, configurable dashboards.
With drag-and-drop report builders, scheduled exports, and data filters, users can create custom charts, compare trends, and share insights with key stakeholders—without needing technical skills. Whether it's for service, HR, finance, or field operations, visibility is real-time and role-based.
How it Works
Prebuilt Dashboards
Get instant access to out-of-the-box dashboards for SLAs, tickets, sales, expenses, field service, and more.
Custom Report Builder
Create tabular, graphical, or pivot-style reports with filters, grouping, and dynamic fields—no coding required.
Real-Time Data Visualizations
View live charts, heatmaps, and bar graphs reflecting real-time system and user activity.
Workflow Analytics
Measure performance of each step in a workflow—track delays, approvals, and throughput efficiency.
Role-Based Views
Display relevant dashboards to different teams or departments with data visibility controlled by roles.
Scheduled Report Delivery
Automatically email or export reports in PDF, Excel, or CSV at defined intervals.
KPI Tracking & SLA Monitoring
Track custom KPIs and SLA compliance with visual alerts for breaches or performance drops.
Drill-Down & Filters
Click into charts or tables to view detailed records, filter by time range, status, team, or any field.
Export & Share
Easily export reports or dashboards for presentations, audits, or management reviews.
Embedded Insights Across Modules
Each module—Tickets, HR, Finance, Field Service—comes with its own live reporting section for focused analysis.