Simple Pricing Based On Your Actual Usage


You can Get Started instantly. First month usage is free. No credit card information is required & no obligation to cancel. After 30 days, for continued usage of service, you need to move to a paid plan. You can choose to discontinue usage of service at any time.


Access to all features & applications on Round Infinity

SSL security

Daily data backups for disaster recovery

Email based customer support, with a 24 hour response time

Free assistance in helping you configure your Round Infinity network per your business needs


Based on your actual usage of below services, you will be charged. This cost will be automatically deducted from your top-up balance.

Service Name Service Description Service Cost
Enterprise Users
An Enterprise User is a user to whom tasks can be assigned in Round Infinity.

An Enterprise User has access to Round Infinity Web Desktop, End User Portal & Android Field Service App.

$ 15 per Enterprise User / Per Month.

Monthly Active User (MAU)
Monthly Active User (MAU) is a user who is

1) not marked as an "Enterprise User"

2) & logs in to Round Infinity End User Portal atleast once a month.

MAU has access to Round Infinity End User Portal but does not have access to Web Desktop & Android Field Service App. Tasks cannot be assigned to a MAU.

$ .80 per MAU

Sentiment Analysis
You can choose to enable sentiment analysis on your network to :

1) Know the sentiment of messages that come into your support center & assign priority to the case based on sentiment score.

2) Know the sentiment of phone, chat & email conversations that your agents have with your customers & gauge how unhappy your customers are, so that timely action can be taken.

$ 0 . 005 per message



A message is defined as a chunk of 1000 of less characters.
Call Center - Inbound & Outbound Calling
You can choose to purchase phone numbers on your network to :

1) To receive inbound calls in call center.

2) To make outbound calls and execute automated outbound call campaigns.
Prices vary based on country. Please login to your network to check pricing.
Send Email
You can choose to send transactional emails & execute email campaigns.

$ 0 . 002 per email sent



You can choose to configure your own email server, in which case this cost is not applicable.
Send SMS
You can choose to send transactional SMS & execute SMS campaigns. Prices vary based on country. Please login to your network to check pricing.

You can choose to configure your own SMS service, in which case this cost is not applicable.
Monthly Messaged User (MMU)
You can choose to execute email & SMS based campaigns.
Monthly Messaged User (MMU) is a user to whom you send an email or SMS atleast once a month.

$ 0 . 004 per MMU

Voice & Messaging Bots Resolution (VAMR)
You can choose to enable Voice & Messaging Bots to automate response to requests.
Voice & Messaging Bots Resolution (VAMR) is defined as below:

1) If a Round Infinity Voice Bot is invoked to automatically answer voice based queries raised using Alexa & Phone OR to automatically inputs data into a Round Infinity Application using voice inputs from Alexa or Phone call.

2) If a Round Infinity Answer Bot is invoked to automatically answer text based queries raised using Twitter, Chat, Email or SMS.

$ 0 . 25 per VAMR

Storage
Amount of data you store on your network.

$ 0 . 75 per GB / per month

Field Service Route Optimization
You can choose to enable field service route optimization if you would like to automatically find the closest visit location for field service staff.

$ 0 . 02 per location queried

Do you need a customized price quote for large volume ?

Please write to support@roundinfinity.com describing your use case & volume. Depending on your volume, we will respond back with an appropriate price quote.