What is Monthly Active User (MAU)?
A Monthly Active User (MAU) is typically your customer, partner, employee, supplier, etc. They have access to the Mobile Responsive Self-Service Portal. Using this, they can raise new requests using custom business applications they have access to, access workflow tasks from mobile & close workflow tasks, raise approval requests, redo rejected requests, chat, book appointments, make payments, access secured documents, check status of requests, e-sign documents, raise tickets, raise service requests, access knowledge base, etc.
If the Monthly Active User (MAU) is marked as an employee, this user will also have access to the "My HR" funtionality.
A Monthly Active User (MAU) does not have access to capabilities reserved for Admin User (refer to What is Admin User? above).
A Monthly Active User (MAU) is a floating license. For example, if you have a plan of 500 Monthly Active User (MAU), any of your unique 500 employees, partners, customers, etc. can login to RoundInfinity Mobile Responsive Self-Service Portal during the month.