Live Chat & Social Messaging Automation

  1. Features
  2. Live Chat & Social Messaging Automation

Engage customers instantly with AI across web chat, WhatsApp, Facebook Messenger, Instagram, and more.

Deploy AI-powered live chat on your website and mobile apps with seamless human escalation when needed. Automate two-way customer interactions across WhatsApp, Facebook Messenger, Instagram, and other messaging platforms.

Our unified messaging platform enables you to manage all conversations from a single inbox, provide instant AI responses, maintain context across channels, and deliver exceptional customer experiences at scale — with proactive messaging, rich media support, and intelligent routing.


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WhatsApp Business 💬 Templates · Rich Media · API Facebook Messenger 💙 Page DMs · Comments · Ads Instagram DM 📸 DMs · Story Replies · Posts Web / In-App Chat 🌐 Widget · SDK · Mobile AI Chatbot Engine 🤖 Intent · NLU · Context 🧠 LLM + Knowledge Base 📂 CRM / Order / Account Data Rich Media · Quick Replies Bot Resolves ✅ FAQ · Order · Booking Escalate Human Agent Handoff 🎧 Full chat history · context passed Unified Inbox 📥 All channels · one workspace CRM & Ticket Update 🗂️ Log conversation · update record Close ticket · CSAT survey Conversation Analytics 📊 CSAT · Volume · Resolution · SLA Proactive Outbound Messaging
Web Chat Widget
Embed AI-powered chat on your website with customizable branding and behavior.
WhatsApp Business API
Automate WhatsApp conversations with message templates, quick replies, and rich media.
Facebook & Instagram
Connect Facebook Messenger, Instagram DMs, and social comments in one inbox.
AI Chatbot Builder
Create conversational flows with natural language understanding and intent recognition.
Human Handoff
Seamlessly transfer conversations from bot to human agent with full context.
Proactive Messaging
Send targeted messages based on user behavior, triggers, and campaigns.
Rich Media Support
Share images, videos, documents, and interactive buttons in conversations.
Unified Inbox
Manage all messaging channels from a single agent workspace.
Conversation Analytics
Track engagement metrics, response times, and customer satisfaction across channels.