Cobbled tech solutions don't work for today's customer, employee or partner journey's

Customer, employee & partner journeys are increasingly complex, and technology can help - or hinder - your ability to deliver a remarkably connected customer, employee & partner experience. When tech systems are cobbled together, they lead to:

  • Silos between teams hinder effective alignment.
  • A clunky user experience hampers adoption.
  • An inflexible tech stack hinders adaptability.
  • An unexpectedly high total cost of ownership without sufficient ROI.

RoundInfinity is crafted to enhance Total Experience (TX) & optimize business operations across all departments for customers, employees, and partners.

Total Experience (TX) aims to deliver an exceptional, holistic experience to everyone interacting with your brand, including customers, partners, and employees.The fundamental idea of TX is to stop treating each component of a business strategy as an individual silo.

Growth and success of any organization increasingly depend on the ability to automate and change use cases, workflows, & processes on the fly. Your business depends on it. Your employees embrace it. Your customers demand it.

RoundInfinity is a no-code, AI, and CRM-powered workflow automation platform designed to deliver end-to-end workflows within hours. By seamlessly integrating Smart CRM & AI-driven automation with no-code customizable business applications, RoundInfinity transforms siloed processes into connected workflows, enhancing the Total Experience (TX) for customers, employees, and partners.

Businesses can leverage RoundInfinity to reduce costs, accelerate time-to-market, improve customer satisfaction & boost employee engagement. Whether your goal is to streamline customer service, automate sales and marketing, or optimize HR, supply chain, finance, field service, and other operations, RoundInfinity enables your business to adapt and thrive in today’s digital era.

  • Designed from ground-up to orchestrate end-to-end journeys on one platform & deliver Total Experience (TX) to customers, employees & partners.
  • RoundInfinity provides a 360 view of each user, ensuring seamless connectivity across all teams and departments to deliver exceptional customer service.
  • RoundInfinity is not a cobbled solution. RoundInfinity connects everything companies need to deliver a best-in-class experience to all its users in one place.
  • Built using a vertical-centric, industry-centric, use-case first approach that adapts to the customers' processes, not the other way round.
  • The in-built no-code platform integrated with the workflows, AI & CRM ensures that customizations are simple & integration with your existing systems is easy.
  • AI automation is in-built in each process & workflow. For e.g. AI-automation is out-of-box embedded in contact center, customer service, HR, Accounts Payable, etc. processes.
  • Our out-of-the-box industry workflows enable a quick start with workflows tailored to your business needs, and are fully customizable to meet your specific requirements.
  • With transparent, customizable pricing plans and no hidden costs, we offer solutions that fit any budget or company size, significantly lowering your total cost of ownership.