Automate the Entire Service Lifecycle — From Booking to Billing — with Agentic AI.
RoundInfinity empowers service businesses to deliver fully automated, appointment-to-resolution journeys. Whether home repair, consulting, wellness, or on-site services, the platform manages bookings, dispatch, SLAs, invoicing, and feedback in one seamless flow. With AI agents, smart routing, self-service portals, and multi-channel support, service providers increase speed, reduce overhead, and drive customer loyalty.
Appointment Booking & Calendar Automation
Enable customers to schedule services online with automated slot availability and reminders.
Service Request Intake & Routing
Digitize service requests and route them to the right technician, agent, or team instantly.
Self-Service Portals for Customers
Let customers raise, track, reschedule, or cancel services anytime across web or mobile.
Field Service Scheduling & Dispatch
Assign on-site tasks based on technician availability, location, and skill using smart routing.
Multi-Channel Engagement with AI Agents
Respond instantly across WhatsApp, chat, voice, and email using contextual AI agents.
Smart Ticketing & Issue Resolution
Track service issues, manage escalations, and close tickets with SLA-driven workflows.
Digital Invoicing & Payments Collection
Auto-generate invoices, send reminders, and integrate payments with your existing systems.
Team Collaboration & Task Management
Enable service teams to coordinate tasks, approvals, and updates in real time.
Post-Service Feedback & Surveys
Trigger automatic feedback requests after job completion and analyze insights for improvement.
Recurring Services & Renewal Reminders
Set up automated reminders and workflows for periodic maintenance, renewals, or check-ins.
Voice Bots & Call Transcription
Automate phone support, appointment confirmations, and service updates using AI voice bots.
Performance Dashboards & SLA Monitoring
Track service metrics, team productivity, and SLA adherence with real-time dashboards.