Automotive Dealers & Service Centers

Faster Workshop Turnaround.
Happier Customers.

Round Infinity automates service booking, job cards, estimate approvals, parts management, and billing — so your advisors focus on the customer, not the clipboard.

Car Dealer GroupsEV Service CentersTruck & Commercial Vehicle NetworksMulti-Brand Service CentersAuthorized Service Partners
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Automotive Dealers & Service Centers automation platform
60%
Faster Workshop Turnaround Time
70%
Reduction in Service Status Calls
50%
Less Time on Manual Job Card & Estimate Admin

One Platform from Booking to Billing

Service intake, workshop management, parts, invoicing, and customer communication — all connected.

📞
AI Service Intake & Booking
  • AI voice bot and WhatsApp handle service requests 24/7 — no advisor needed after hours
  • Vehicle details, issue description, and appointment slot captured automatically
  • Reminder sent the day before with workshop address and drop-off instructions
🔧
Workshop Operations & Job Management
  • Digital job card pre-filled from the appointment — zero re-entry at check-in
  • Pre-inspection photos uploaded and customer sign-off captured digitally
  • Estimate sent to customer via WhatsApp for approval — work starts only on confirmation
💳
Billing, Payments & Customer Communication
  • Invoice auto-generated from the job card on completion
  • Payment link sent via WhatsApp; receipt delivered instantly on payment
  • Live status updates sent to customers throughout the workshop visit — no more calling to check

The Automated Workshop Journey

From service request to vehicle delivery and follow-up — every step handled.

01
Intake
Customer raises service request via call or WhatsApp

AI captures vehicle details, issue description, and books appointment slot — any time of day.

02
Intake
Appointment confirmed and reminder sent

Date, time, and workshop details sent via WhatsApp. Reminder with drop-off instructions sent the day before.

03
Check-In
Digital job card created at check-in

Pre-filled with all appointment data. Pre-inspection photos uploaded. Customer signs off on vehicle condition.

04
Estimate
Estimate sent to customer for approval

Itemized estimate shared via WhatsApp. Customer approves, partially approves, or queries — from their phone.

05
Workshop
Job assigned to technician on approval

Technician receives full job details on mobile — vehicle history, approved scope, and bay allocation.

06
Parts
Parts ordered and tracked in real time

Required parts checked against inventory. Low-stock alerts triggered. Parts reserved or ordered before the job starts.

07
Updates
Live status updates sent to customer

WhatsApp messages at key milestones — work started, parts received, ready for delivery. No need to call.

08
Billing
Invoice auto-generated and payment collected

Bill raised from job card. Payment link sent. Receipt delivered. Insurance claim documentation generated if needed.

09
Follow-Up
CSAT and next service reminder automated

Satisfaction survey sent post-delivery. Next scheduled service reminder sent at the right mileage or date.

Every Workflow Your Dealership Runs

From service intake to warranty claims and preventive maintenance — one connected platform.

📞
AI Voice Bot & WhatsApp Assistant
  • Service booking, rescheduling, and status queries 24/7
  • Vehicle details and issue captured before human involvement
  • Outbound reminder calls for upcoming appointments
📋
Digital Job Cards & Workshop Management
  • Pre-filled from appointment data — no re-entry
  • Bay allocation and technician assignment on approval
  • Multi-vehicle and multi-technician workload visibility
🔩
Parts & Inventory Management
  • Real-time inventory deduction on parts usage
  • Low-stock alerts and auto-replenishment requests
  • Parts availability checked before service appointment confirmation
📄
Warranty Management
  • In-warranty vs. chargeable determined automatically
  • Warranty claim documentation and OEM submission
  • Parts replacement and credit note workflows
📊
Service Performance Dashboards
  • Workshop throughput, job cycle time, and bay utilization
  • Technician productivity and first-fix rate analytics
  • Revenue by service type, advisor, and customer segment
⚙️
No-Code Custom App Builder
  • Pre-delivery inspection apps, loaner car management
  • Service camp and recall campaign management
  • Scales from a single outlet to a 100-location dealer group

Ready to run a tighter workshop and deliver a better customer experience?

See how Round Infinity works for your dealership network in a 30-minute demo.

Schedule a Demo