Handle Everything From Lead to Lifetime Service — Without the Operational Chaos
Round Infinity connects your entire automotive operation on one platform. Automate lead capture, test drive scheduling, workshop bookings, warranty claims, parts management, and field service — all while AI handles the coordination so your team can focus on selling and servicing vehicles.
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How Round Infinity AI & automation works for Automotive:
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Omnichannel Sales Support — AI answers product, pricing, and availability questions instantly via phone, WhatsApp, and web chat
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Service & Appointment Automation — Schedule service bookings, send AMC and recall reminders, and follow up automatically
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Warranty & Claims Processing — AI extracts data from warranty documents, routes claims, and tracks resolution end-to-end
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Dealer Network Management — Coordinate parts orders, service requests, and escalations across your dealer network seamlessly
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Field Technician Dispatch — Assign, track, and manage field service teams with route optimization and digital job completion
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Outbound Campaigns — AI-driven proactive outreach for service due dates, renewals, and new model launches at scale
60%
Faster Workshop Turnaround
50%
Lower Dealer Operations Costs
70%
Faster Service Resolution
Give Customers Service That Keeps Them Coming Back
AI-powered support across showroom, workshop, phone, WhatsApp, and self-service portal.
🚘 Never Lose a Sales Lead
- Capture inquiries from website, WhatsApp, calls, walk-ins
- AI answers questions about models, pricing, features
- Schedule test drives automatically
- Follow up with interested buyers via campaigns
- Track lead-to-delivery journey digitally
- Send booking payment links instantly
🛠 Workshop Service That Runs Smoothly
- Customers book service appointments online or via app
- Send automated service reminders based on mileage
- Create digital job cards for every vehicle
- Manage workshop bays and in-person queues
- Send service status updates via WhatsApp/SMS
- Collect feedback after every service visit
📱 Self-Service Portal for Customers
- Check service history and upcoming maintenance
- Book service appointments and track status
- Download service invoices and receipts
- Submit warranty claims digitally
- Access owner's manuals and how-to videos
- Make payments and download documents
Automate Warranty, Dealer Network & Supplier Operations
📄 Warranty Claims Without the Paperwork
- Customers register vehicles and warranties digitally
- Dealers submit claims through portal
- AI reviews warranty policies and eligibility
- Auto-routing for approvals based on claim amount
- Track claim status from submission to settlement
🏢 Dealer Network Coordination
- Onboard new dealers with digital compliance checks
- Shared ticketing between OEM and dealers
- Parts request and inventory visibility
- Sales performance tracking and dashboards
- Training materials and knowledge distribution
📦 Supplier & Parts Management
- Onboard suppliers with automated verification
- AI extracts data from supplier invoices
- Match invoices to purchase orders automatically
- AI reviews supplier contracts for risks
- Track parts inventory from warehouse to workshop
📞 Contact Center & Roadside Assistance
- AI voice bot handles common service questions
- Roadside assistance request automation
- Call transcription and sentiment analysis
- Real-time suggestions for call center agents
- Complaint tracking and escalation workflows
- Auto-generate knowledge articles from cases
🚗 Field Service for Technicians
- Dispatch technicians for home service and repairs
- Optimize routes to maximize daily visits
- Track technician location in real-time
- Capture on-site payments with digital receipts
- Auto-generate service reports and job completion
- Parts used and inventory tracking from field
✅ Internal Approvals & Workflows
- Multi-level approval chains for discounts
- Purchase order approvals routed automatically
- Marketing spend and campaign approvals
- Dealer incentive approval workflows
- Service campaign and recall approvals
- Complete audit trail for all decisions
Build What Your Automotive Business Needs — No IT Team Required
- Vehicle recall management and notification workflows
- EV charging service and maintenance portals
- Fleet management and corporate client dashboards
- Extended warranty program automation
- Insurance claim coordination workflows
- Dealer incentive calculation and payout systems
- Customer retention and loyalty campaigns
- Service package and subscription management
- Emergency roadside assistance automation
- Multi-location parts distribution workflows
Deliver a Premium Ownership Experience — At a Price Your Business Can Afford
Turn inquiries into test drives automatically. Keep customers updated throughout service. Coordinate dealers, suppliers, and field teams seamlessly. All powered by AI that works 24/7.
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