Deliver Intelligent Onsite Service, Collect Data In Offline Mode & Transform Customer Experience In Field


Make it easy for your customers to schedule appointments, for your field workers to receive work orders & appointments, service the customer, collect data on a mobile device, & send estimates, service reports and invoices from the field in real time to customers and back-office systems. Allow supervisors to track performance of your field service operations in real-time.

Field Service Android App

Offline Data Collection on Field

Using Alexa, Mobile, Payments & Appointments Enabled Custom Apps, collect data on site for inspections, audits, installation visits, service visits, maintenance visits, etc. Seamlessly embed rich information such as photos, sketches, signatures, QR codes, and GPS stamps and instantly deliver field data to key stakeholders and connected business applications.

Generate Invoice & Service Reports

Generate & send work reports, service reports, estimates and invoices directly from the field in real time to customers.

Capture Visit & Travel Time

Easily find how much time field staff spent on travel & how much time was spent on each customer visit.

Day View

Field staff can view all jobs & appointments for a given day in an easy map view.

Directions to Customer

Easily get the directions to customer place.

Collect Payment

Collect payment of service or visit from the customer directly from site.

Offline Status Update

Change status of task in an offline mode.

Voice Notes

Allow your field staff to simply send updates, input data & meeting notes using voice notes.

Scan Documents

Scan and upload multiple documents using in-built scanning capabilities.

Geotagging

Geotag records & ensure field service staff visited the location to complete assigned task.

Capture Signature

Capture signature of the customer on site.

Knowledge Base

Put back-office knowledge in the hands of your field force with detailed site records and critical documents on Round Infinity's all-in-one Android Field Service mobile app.









Round Infinity simplifies transformation in customer engagement, customer service & internal operations in five simple steps. You can go-live in a couple of days, all by yourself.