Features · Appointments & Scheduling

Appointments & Scheduling

Automate appointment booking and management with intelligent scheduling and reminders.

Automate booking, routing, reminders, and availability management. Round Infinity's Appointments & Scheduling enables customers to book appointments online, receive automated reminders, and reschedule easily while ensuring optimal resource utilization.

Integrate with calendars, manage multiple locations and service providers, and reduce no-shows with intelligent reminder campaigns. Support complex scheduling scenarios including recurring appointments, buffer times, and multi-step services.

Book an Appointment Select a service to get started 🔧 Technical Support 60 min · In-person or Remote 💼 Account Review 30 min · Video call 🏠 Field Visit 90 min · On-site 📋 Contract Renewal 45 min · In-person Next → 🏠 📅 💬 ① Select Service Choose Date & Time March 2025 S M T W T F S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Available Slots — Wed Mar 12 9:00 10:30 2:00 3:30 Full 4:30 Confirm: Wed 12 Mar · 9:00 🏠 📅 💬 ② Date & Time Booking Confirmed! Your appointment is booked! Booking Details 📋 Service Account Review 📅 Date Wed, 12 Mar 2025 ⏰ Time 9:00 AM 🧑‍💼 Agent James T. 📍 Mode Video Call 📅 Add to Cal ↩ Reschedule ⏰ Reminders sent SMS · Email · WhatsApp 1 day before 🏠 📅 💬 ③ Confirmation Reminder 🔔 Appointment Tomorrow! Account Review · 9:00 AM 📅 Date Wed 12 Mar, 9:00 AM 🧑‍💼 With James T. 📹 Mode Video Call 🔗 Link Join Meeting → Can't make it? ↩ Reschedule Appointment ✕ Cancel Appointment ✓ Confirm Attendance 🏠 📅 💬 ④ Reminder & Reschedule My Appointments 2 Upcoming · 1 Past TOMORROW · 9:00 AM Account Review James T. · Video Call 🔗 Join · ↩ Reschedule Mar 20 · 2:00 PM Field Visit On-site · Confirmed ✓ Past Feb 28 · 10:30 AM Technical Support Completed ⭐⭐⭐⭐⭐ + Book New 🏠 📅 💬 ⑤ My Appointments
Online Booking Widget
Embed scheduling widget on your website for customer self-booking.
Custom Form
Per your business needs, attach a custom form to appointment booking. This allows to gather more information about the appointment.
Availability Management
Define working hours, breaks, and blackout dates for resources.
Automated Reminders
Send SMS, email, and WhatsApp reminders before appointments.
Smart Routing
Assign appointments based on skills, location, and availability.
Reschedule & Cancellation
Allow customers to modify or cancel appointments with automated rebooking.
Waitlist Management
Manage waitlists and automatically fill canceled slots.
Resource Booking
Schedule rooms, equipment, and other resources alongside appointments.
Appointment Types
Configure different service types with custom durations and requirements.