Automate reminders for appointments, tasks, and follow-ups to boost efficiency.
RoundInfinity’s Reminders engine keeps your operations running smoothly by sending timely alerts for upcoming appointments, overdue tasks, pending approvals, and follow-ups. Whether through WhatsApp, SMS, email, in-app notifications, or voice calls—reminders ensure users stay informed and on track without manual effort.
With intelligent scheduling, frequency controls, escalation logic, and integration into workflows, reminders reduce delays, increase responsiveness, and improve compliance across teams.
How it Works
Event-Based Reminder Triggers
Automatically schedule reminders based on workflow actions like task assignments, ticket aging, appointment bookings, or SLA nearing.
Multi-Channel Notifications
Send reminders via WhatsApp, SMS, email, in-app push, or automated voice calls—based on user preferences or priority.
Custom Frequency & Timing
Set one-time, recurring, or escalating reminders with full control over timing, frequency, and working hours.
Role-Based Reminders
Route reminders to employees, supervisors, or external users based on responsibility or workflow step.
Follow-Up Automation
Trigger reminder loops for follow-up actions like pending feedback, document uploads, or customer callbacks.
Appointment Reminders
Send confirmation and reminder messages for upcoming meetings, visits, or interviews with rescheduling options.
SLA & Task Deadlines
Automatically remind users of tasks approaching SLA deadlines or pending actions.
Mobile & Web Sync
All reminders are synced across web and mobile views to ensure consistent visibility across devices.
Reminder Logs & Audit Trail
Track every reminder sent, opened, snoozed, or escalated with time-stamped logs and action history.
Integrated into All Workflows
Reminders are available across all modules—support, HR, finance, field service, and sales—for end-to-end process compliance.