Proactively engage with customers & increase conversion using smart segmentation, contextual marketing & outbound voice bots.
Smart User Segmentation
For each campaign, use dynamic user segmentation capabilities of Round Infinity to target campaigns to certain segment of users. For e.g., send a campaign to all users who have made payment in time, or to all users who are in a particular industry with employees greater than 500, etc.
Email Campaigns
Send targeted bulk emails using Round Infinity intuitive campaign designer & dynamic user segmentation capabilities. Create rich messages with images and deep-links, and preview them simultaneously. Attach multiple documents in the email campaign. Use embedded links in messages to allow customers to quickly view landing page & express interest.
WhatsApp Campaigns
Send targeted bulk WhatsApp messages using Round Infinity intuitive campaign designer & dynamic user segmentation capabilities. Create rich messages with images and deep-links, and preview them simultaneously. Attach multiple documents in the WhatsApp campaign. Use embedded links in messages to allow customers quickly view landing page & express interest.
Voice Campaigns
Get in touch with multiple users simultaneously through automated voice call bursts & automatically collect response or feedback. Automatically reach a large set of audience in one go & qualify more leads. Auto-assign qualified leads to agents. Create a personalised user experience with human like voice quality of the message.
SMS Campaigns
Send targeted bulk SMS using Round Infinity intuitive campaign designer & dynamic user segmentation capabilities. Use embedded links in messages to allow customers quickly view landing page & express interest.
Internal Communications
Send targeted bulk SMS, calls, emails or WhatsApp messages to internal employees conveying important corporate news, announcements, etc.
360 View Of Users
Serve your customers better by getting a complete 360 view of your users - their orders, service requests, cases, calls, conversations, etc., all in one view - across all your departments including marketing, sales, commerce, and service.
Marketing Dashboard
After each campaign, run analytics on response data to understand the results. Track which services or products are more in demand, which markets are not responding, etc.